Key Retail Operations Manager

1 week ago


Abbotsford, British Columbia, Canada Hans Bros. Enterprises Ltd. Full time

Job Summary:


We are seeking a highly skilled Key Retail Operations Manager to join our team at Hans Bros. Enterprises Ltd.



Job Description:

The successful candidate will be responsible for overseeing the daily operations of our retail stores, ensuring excellent customer service and sales performance.



Responsibilities:

  • Manage and supervise store staff, including training, development, and performance evaluation
  • Hire, train, and develop new employees to meet business needs
  • Maintain accurate inventory levels and control stockroom operations
  • Analyze sales data and prepare reports on sales volumes, merchandising, and personnel matters
  • Resolve customer complaints and issues in a professional manner
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Collaborate with other departments to achieve business objectives


Requirements:

  • Secondary (high) school graduation certificate
  • At least 1 year of experience in a retail management role
  • Excellent leadership, communication, and problem-solving skills
  • Able to work independently and as part of a team
  • Familiarity with retail operations software and technology
  • Ability to adapt to changing priorities and deadlines


Benefits:

  • Competitive salary: $60,000 - $80,000 per annum
  • Benefits package including health insurance, dental insurance, and vision insurance
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment


About Us:

Hans Bros. Enterprises Ltd. is a leading retailer with a strong commitment to customer service and community involvement.




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