Loss Prevention Associate Willowbrook Shopping Centre
4 weeks ago
UNIQLO Canada is seeking a highly skilled Loss Prevention Associate to join our team at the Willowbrook Shopping Centre location. As a Loss Prevention Associate, you will play a critical role in protecting our company's assets and ensuring the safety of our customers and employees.
About UNIQLO CanadaUNIQLO Canada is a leading retailer of high-quality, functional clothing for men, women, and children. We are committed to providing our customers with the best possible shopping experience and to creating a positive and inclusive work environment for our employees.
Key Responsibilities- Implement and execute all Loss Prevention initiatives and policies within the assigned location in partnership with Store Management and the Area Loss Prevention Manager.
- Assist Store Manager and Area Loss Prevention Manager with training of store personnel on Loss Prevention policies, procedures, and initiatives.
- Detect and identify shoplifters and safely apprehend subjects or recover merchandise in accordance with Federal and Provincial laws, as well as company and department policy.
- Implement loss reduction initiatives in partnership with store teams and Loss Prevention senior management.
- Utilize Loss Prevention technology equipment including CCTV, Access Control, EAS, and exception-based reporting systems to identify and act on loss and safety issues within assigned location.
- Provide direct support to assigned locations for taking of financial inventory, and RFID based cycle counts as directed.
- Regularly communicate with other LP team members, and support cross-communication between store team members and other departments to identify common issues.
- Minimum of 5+ years of related experience in Loss Prevention or Asset Protection in a multi-unit capacity.
- Full understanding of Canadian federal, provincial, and local laws and regulations regarding apprehensions, safety, and all aspects of Loss Prevention.
- Demonstrated experience in Internal Investigation including use of exception reporting systems as well as managing external apprehension programs.
- Proven ability to interface with law enforcement and legal professionals on both criminal and civil matters.
- Experience with Loss Prevention technology and methods, including CCTV, covert surveillance, EAS, Access Control, and Intrusion Detection systems.
- Knowledge of inventory management systems and inventory accuracy principles considered an asset including familiarity with RFID technology.
- Excellent customer service and communication skills (both written and verbal).
- Strong attention to detail.
- Effective time management skills.
- Problem-solver and results-oriented.
- Ability to work in a fast-paced environment under pressure.
- Works well with teams and autonomously.
- Knowledge and familiarity with using MS Office and G-suite.
- Ability to work a flexible schedule based on department and company needs.
- Must be able to stand/walk for entire shift and be able to occasionally lift up to 50 pounds.
- Employee Discount at all UNIQLO Canada retail locations.
- Group Insurance (Health & Dental).
- Access to Employee Assistance Program.
- Competitive compensation starting at $20-$22/hr (commensurate with experience).
- Opportunities for promotion every 3 months.
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