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Retail Store Manager
2 months ago
We are seeking a highly skilled Retail Store Supervisor to join our team at Body Energy Club. As a key member of our retail team, you will be responsible for overseeing the daily operations of our store, ensuring excellent customer service, and driving sales growth.
Key Responsibilities- Supervise and coordinate the activities of sales staff, ensuring they are meeting sales targets and providing exceptional customer service.
- Assign sales workers to duties, including cash handling, visual merchandising, and customer service.
- Authorize payments by cheque and manage store inventory, including ordering merchandise and resolving stock discrepancies.
- Establish work schedules and ensure that all staff are aware of their responsibilities and deadlines.
- Resolve customer complaints and issues in a professional and courteous manner.
- Organize and maintain store inventory, including receiving and processing shipments.
- Conduct performance reviews and provide feedback to staff to improve their performance.
- Train staff in duties and policies, including customer service, sales techniques, and store operations.
- Secondary (high) school graduation certificate.
- 1 year to less than 2 years of experience in a retail environment.
- Excellent communication and leadership skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong problem-solving and conflict resolution skills.
- A competitive salary and benefits package.
- Opportunities for career advancement and professional growth.
- A dynamic and supportive work environment.
