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Senior IT Systems Administrator
2 weeks ago
About the Role
The role of Senior IT Systems Administrator is a key position in ensuring the smooth operation of our internal cloud hosting infrastructure and Microsoft online stack. This individual will provide hands-on support, maintenance, and administration of IT systems, with a focus on customer satisfaction.
Key Responsibilities
- Maintain Corporate IT systems and private cloud hosting infrastructure, including server and network support, remote app/RDS administration, security processes, monitoring alerting systems, and disaster recovery.
- Provide technical assistance and expertise to customers, including understanding of Microsoft online licensing requirements and optimization.
- Support customer systems specifically Azure Active Directory and design, migration, and support of Microsoft cloud technology.
- Optimize processes and engineer task automation as needed.
- Actively monitor Incident Management System Queue(s), documenting incident and problem resolutions, workarounds, and RCAs for all incidents.
- Assist with upgrades, migration, and technical support as required.
Requirements
- Post-secondary education in IT.
- Microsoft certifications are a definite asset (e.g. Azure Certification).
- Proven track record with administering Microsoft cloud technologies, including Azure, Entra, business applications, & MSSQL.
- Experience with Microsoft Dynamics GP is an asset.
- 3 - 5 years experience with internal systems support (e.g. networks, servers, workstations, voice).
- Experience working with Azure services and workload administration, including lift and shift, backups and other methodologies.
- Experience with Microsoft SQL & performance tuning.
About Us
Websan Solutions Inc. is a multi-award winning company recognized for its top-notch customer service and software solutions. With offices in Toronto, Canada, and Tennessee, USA, we are a premier Microsoft GOLD Dynamics Certified Partner and IT consulting and solutions provider.
