Seasonal Sales Associate

1 month ago

Toronto, Ontario, Canada Mejuri Full time
About Mejuri

We're a category-defining fine jewelry brand redefining luxury for women. Our mission is to empower women to invest in themselves through high-quality, responsibly-sourced jewelry. We're committed to creating a positive impact in our communities, the industry, and the world.

The Role

We're seeking a Seasonal Stylist to join our team for a three-month period. As a Stylist, you'll be the first point of contact for our customers, creating a warm and inviting experience that feels like shopping with a friend. You'll be up-to-date on current fashion trends and able to educate our customers on our products and inspire them to try new things.

Responsibilities
  • Deliver best-in-class customer service through personalized styling experiences and thorough product knowledge
  • Drive sales and meet performance metrics, including sales per hour, conversion percentage, and revenue to target
  • Educate customers on Mejuri's brand story and stay informed on all products, latest launches, and specialized services
  • Work collaboratively with a team of motivated and collaborative people who share our corporate mission
  • Champion Mejuri's core values, including Find a Way, Raise the Bar, Customer Obsessed, Empowered Owners, Just Do It, Humility, Curiosity, and Drive Results
  • Assist in efficiently transacting customers with accuracy and diligence
  • Support in executing all OMNI business services, including purchases, returns, exchanges, phone sales, online returns, and purchases
  • Support in maintaining store appearance and inventory through day-to-day upkeep of visual displays and participation in monthly inventory counts
  • Participate in continuous improvement to drive the business forward through identifying areas of opportunity and bringing forward potential solutions
Requirements
  • Ability to connect with customers in an authentic and warm way, making them feel comfortable and valued
  • Strong verbal communication skills and active listening to effectively deliver on customer needs and work as a team
  • Ability to learn and retain relevant product knowledge to suggest and style for customers
  • Ability to think critically and solve problems in the moment to deliver on customer and business needs effectively
  • Ability to meet and exceed key performance indicators, including SPH, Conversion, NPS, AOV, and UPT
  • Ability to pay attention to customer feedback, trends, and share insights with management
  • Great attention to detail and a highly organized working style, with a strong sense of initiative
  • Ability to work on the sales floor for extended periods of time
  • History of successfully participating in and contributing to a positive team working environment
What We Offer
  • $250 Mejuri Gift Card upon completion
  • Competitive wages and additional incentives
  • A 40% employee discount
  • Guaranteed 15+ hours November 11th through the end of December
  • Endless learning opportunities
Accommodation / Accessibility

Mejuri is committed to diversity and inclusion. We welcome applications from candidates of all backgrounds and abilities. If you require any accommodation, please inform us and we will work with you to meet your accessibility needs.

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