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Credit and Collections Professional
2 months ago
Job Summary:
FloForm Countertops is seeking a skilled Credit and Collections Specialist to join our team. As a key member of our Accounts Receivable department, you will be responsible for overseeing various functions, including leading the collection process, managing delinquent accounts, and providing assistance on collecting overdue accounts.
Key Responsibilities:
- Lead the collection process, utilizing existing processes and procedures, while introducing new and innovative processes to increase accuracy and efficiency.
- Manage the process of writing off delinquent accounts according to company standards.
- Provide assistance on collecting overdue accounts through various means.
- Conduct credit checks on all new account applications.
- Set up new accounts in accounting and scheduling system for all branches.
- Report payment issues to Managers and recommend account adjustments as appropriate.
- Train others and be the source of contact for training and support for other locations.
- Manage receivable files and commercial project billing.
Requirements:
- Related secondary education with 3 years collection experience.
- Strong ability to resolve client discrepancies and knowledge of billing system.
- Microsoft Dynamics GP accounting software considered an asset.
- Knowledge of accounting principles and practices.
- Strong organizational skills, with attention to detail.
- Strong verbal and written communication skills.
- Proficient with EXCEL and other Microsoft Office products.
What We Offer:
- Competitive wages.
- Medical and dental benefits.
- Paid sick days.
- RRSP matching.
FloForm Countertops offers a positive and fun working environment that rewards those who share in our mission: "To consistently provide our customers the best countertop purchasing experience available."