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Store Operations Manager

2 months ago


Saanichton, British Columbia, Canada Spelt's Shell Full time
Job Summary

We are seeking a highly skilled Store Manager to lead our team at Spelt's Shell. As a key member of our retail team, you will be responsible for managing staff, assigning duties, and implementing strategies to drive sales and customer satisfaction.

Key Responsibilities
  • Staff Management: Recruit, hire, and supervise staff to ensure excellent customer service and a positive store environment.
  • Merchandise and Services: Determine the products and services to be sold, implement pricing and credit policies, and locate and procure merchandise for resale.
  • Marketing and Sales: Develop and implement marketing strategies to increase sales and customer engagement.
  • Operations and Finance: Plan budgets, monitor revenues and expenses, and determine staffing requirements to ensure efficient store operations.
  • Customer Service: Resolve customer complaints and issues, and provide excellent customer service to maintain a positive store reputation.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 2 years to less than 3 years of experience in a retail or management role.
  • Green Job: This role involves duties and responsibilities that lead to positive environmental outcomes.
  • Working Conditions: 35 to 40 hours per week, permanent position.
  • Language: English.