Key Holder
5 days ago
About the Role
We are seeking a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager in ensuring the smooth and efficient running of our store. As a Key Holder, you will use your outstanding coaching and mentoring skills to lead by example, modeling the behaviors that the sales team needs to demonstrate to provide exceptional customer service and achieve sales targets.
Key Responsibilities
- Lead by example, demonstrating exceptional customer service skills and behaviors
- Coach and mentor sales team members to achieve sales and customer service targets
- Assist with cash reconciliation and opening/closing the store on a rotational basis
- Support the Store Manager and Assistant Manager in maintaining a high-performing store environment
Requirements
- Proven retail experience, preferably within cosmetics
- Ability to provide inspirational, authentic, and personalized customer service
- Previous retail operations experience, including cash reconciliation and opening/closing the store, is desirable
- Previous supervisory experience, including coaching/mentoring others, is desirable
- Ability to work retail hours, including days, nights, weekends, and special events, in a fast-paced work environment
- Previous experience with retail point-of-sale software
What We Offer
As a Key Holder at MAC, you will have the opportunity to develop your skills and experience in a dynamic and supportive environment. We offer a competitive remuneration package, including a salary range of $18.85 to $28.30 per hour, depending on qualifications, skills, and experience. In addition, we offer a variety of benefits, including health insurance coverage, wellness and family support programs, life and disability insurance, retirement savings plans, education-related programs, paid holidays, and vacation time.
Equal Opportunities Employer
MAC is an equal opportunities employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and supportive work environment that values diversity of thought and people. If you are an ambitious and self-motivated individual with a passion for retail and customer service, we encourage you to apply for this exciting opportunity.
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