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Liability Claims Specialist

3 months ago


Toronto, Ontario, Canada Liberty Mutual Canada Full time

Company Overview:

Liberty Mutual Canada is a premier subsidiary of Liberty Mutual Insurance, a leading global insurance provider. Our organization is dedicated to delivering exceptional claims management services, focusing on auto and general liability claims with the goal of achieving optimal outcomes for our clients. With extensive experience in managing significant claims, we are recognized as a trusted partner in the industry.

We foster a workplace culture that emphasizes transparency, diversity, and mutual respect. Our commitment to our employees is reflected in our comprehensive benefits package, which supports both personal and professional growth.

Why Join Us?

At Liberty Mutual Canada, we prioritize a balanced work-life environment, offering a flexible work model that combines remote and on-site opportunities. Our benefits include:

  • Comprehensive health and dental insurance
  • Competitive pension plan
  • Generous vacation and leave policies
  • Tuition reimbursement and educational support
  • Employee assistance programs for personal and family needs

Role Overview:

We are seeking a dedicated Liability Claims Adjuster to enhance our Auto and General Liability operations. This position requires a solid understanding of auto property damage and liability claims, providing an exciting opportunity to contribute to the growth of our Canadian division.

As a Liability Claims Adjuster, you will manage a diverse portfolio of claims, including those from major corporations, with an initial focus on automobile and general liability matters. Your responsibilities will include:

  • Conducting thorough analysis and investigation of claims to determine coverage and resolution.
  • Setting and reviewing reserves for claims, ensuring they are adequate and appropriate.
  • Identifying trends and issues within claims to communicate effectively with management and other stakeholders.
  • Actively participating in negotiations, mediations, and market meetings to facilitate claim resolutions.
  • Engaging with brokers and risk managers to support claims marketing efforts.
  • Overseeing claims managed by independent adjusters to uphold Liberty Mutual's quality standards.

Qualifications:

  • A bachelor's degree or equivalent experience in a related field.
  • 2-3 years of relevant claims experience, particularly in auto and general liability.
  • Preference will be given to candidates with a CIP (Chartered Insurance Professional) designation or those pursuing it.
  • Strong knowledge of claims handling practices and techniques.
  • Excellent verbal and written communication skills.
  • Intermediate analytical and negotiation abilities.
  • Willingness to travel approximately 20% within the region.

Liberty Mutual Canada is committed to creating an inclusive and accessible workplace. We value diversity and strive to ensure that all employees feel supported and valued. If you require accommodations during the recruitment process due to a disability, please inform us, and we will work to meet your needs.