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E-Commerce Fulfillment Specialist
3 months ago
Sporting Life stands as a premier Canadian retailer in the sports lifestyle sector. Since its inception in 1979, our dedication to enhancing customer experiences remains unwavering, and we strive for continuous improvement. We pride ourselves on offering top-tier outdoor apparel, footwear, equipment, and accessories for all ages, blending sport and fashion to create a unique shopping experience.
Position: E-Commerce Shipping Associate
In the role of E-Commerce Shipping Associate, your primary focus will be to deliver an exceptional experience to our online clientele through the precise and timely dispatch of their orders.
Key Responsibilities
- Ensure outstanding customer service by completing orders promptly.
- Communicate order statuses, inquiries, and concerns through phone and electronic channels.
- Modify orders to accommodate customer preferences.
- Investigate shipment delays and coordinate with third-party logistics providers to resolve issues.
- A passion for fashion, sports, and maintaining an active lifestyle.
- A sincere commitment to customer service and satisfaction.
- Strong multitasking and problem-solving abilities.
- An enthusiast of the great Canadian outdoors.
- A lover of skiing, snowboarding, cycling, running, and tennis.
- Appreciation for the blend of fashion and sport that defines our brand.
- A belief in teamwork, innovation, and collaboration with top professionals and vendors in the industry.
- Access to leading brands and vendors, along with training and development opportunities.
- Competitive salary and benefits.
- Exclusive product discounts.
- Opportunities for professional growth and advancement.
Sporting Life Inc. is an equal opportunity employer, committed to accommodating individuals with disabilities. In accordance with the Accessibility for Ontarians with Disabilities Act, please inform the Human Resources team of any accommodations needed to ensure equitable access throughout the recruitment process.
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