Customer Service Representative

4 weeks ago


Kingston, Ontario, Canada Elite Window Cleaning Full time
Job Title: Customer Service Agent

We are seeking a highly skilled and customer-focused Customer Service Agent to join our team at Elite Window Cleaning.

Job Summary:

The Customer Service Agent will be responsible for providing exceptional customer service to our clients, responding to inquiries, and resolving issues in a timely and professional manner.

Key Responsibilities:
  • Provide excellent customer service through phone, email, and in-person interactions
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Collaborate with internal teams to resolve customer complaints and issues
  • Maintain accurate records of customer interactions and issues
  • Participate in ongoing training and development to improve customer service skills
Requirements:
  • High school diploma or equivalent required
  • 1-7 months of customer service experience
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Basic computer skills and knowledge of MS Office
What We Offer:
  • Competitive hourly rate
  • Opportunities for advancement and professional growth
  • Free parking available
  • Learning/training paid by employer
Language:

English

Work Hours:

32-40 hours per week



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