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Food Service Supervisor

2 months ago

Hamilton, Ontario, Canada 2511411 Ontario Inc. Full time
Job Summary

We are seeking a highly skilled Food Service Supervisor to join our team at 2511411 Ontario Inc. as a key member of our culinary operations. The successful candidate will be responsible for overseeing the daily activities of our food service staff, ensuring exceptional customer service, and maintaining the highest standards of food quality and safety.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of a team of 5-10 food service staff
    • Train staff in job duties, sanitation, and safety procedures
    • Establish methods to meet work schedules and ensure efficient operations
  • Food Quality and Safety
    • Ensure that food and service meet quality control standards
    • Estimate ingredient and supplies required for meal preparation
    • Prepare and submit reports on food inventory and sales
  • Customer Service
    • Address customers' complaints or concerns in a professional and courteous manner
    • Ensure that customers receive exceptional service and have a positive dining experience
  • Administrative Tasks
    • Maintain records of stock, repairs, sales, and wastage
    • Prepare and submit reports on food order summaries and inventory
Requirements
  • Education
    • Secondary (high) school graduation certificate or equivalent experience
  • Experience
    • 1 year to less than 2 years of experience in a food service supervisory role
  • Language
    • Fluent in English
Work Environment

The successful candidate will work in a fast-paced environment with tight deadlines, requiring strong organizational and time management skills. The position involves a combination of sitting, standing, walking, and standing for extended periods.