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Cyber Security Specialist

2 months ago


Ottawa, Ontario, Canada Check Point Software Technologies Ltd. Full time

About the Role

We are seeking a highly skilled Cyber Security Specialist to join our team at Check Point Software Technologies Ltd. As a key member of our global team, you will play a critical role in providing technical support to our customers and ensuring the security of their environments.

Key Responsibilities

  • Provide technical support to customers through analytical skills, facilitating new installations, implementations, maintenance, education, and author documentation in support of the customers' environment.
  • Develop and maintain troubleshooting skills on all Check Point products and technical knowledge in industry-standard based technologies.
  • Ensure management of customer expectations and resolution of technical issues in a timely manner.
  • Collaborate with clients, both at the engineer and management level, to provide business and technical communication skills.
  • Occasional travel to customer sites in the US and Canada may be required.

Qualifications

  • 5-8 years of relevant TCP/IP networking and Internet Security technology experience.
  • Experience with Check Point products and strong Linux/Unix and Windows Server system-level knowledge.
  • Experience configuring and troubleshooting VPN technologies, as well as working knowledge of DNS, DHCP, VRRP/HSRP, VoIP, and routing protocols such as OSPF & BGP.
  • Basic programming skills, with the ability to develop simple UNIX shell scripts (Bash or C Shell).
  • Experience providing support to direct customers, resellers, O&M, and field personnel in resolving company product-related issues.
  • Must be eligible to work in Canada without sponsorship from an employer now or in the future.

About Check Point

Check Point Software Technologies Ltd. is a global leader in Cyber Security, recognized by Forbes as one of the World's Best Places to Work four years in a row. We offer a dynamic and award-winning company culture that values innovation, creativity, and teamwork.