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Banquet Server
4 weeks ago
Job Summary
We are seeking a highly skilled and experienced Banquet Server to join our team at Denny's Canada. As a Banquet Server, you will be responsible for ensuring that our guests have an exceptional dining experience. This includes managing the floor staff, ensuring that tables are decorated correctly, and providing exceptional guest service in a friendly yet speedy manner.
Key Responsibilities
- Manage the floor staff and ensure that team members are dressed in uniform and delivering exceptional guest service.
- Work directly with the event coordinators or hosts to problem-solve and address questions or concerns that may arise during or before service.
- Be the lead on event supervision and execution, ensuring that all details are taken care of.
- Manage clients in an efficient yet organized manner, including setting up meetings, forwarding contracts, and billing.
- Deliver feedback and coaching to the banquet team to ensure that they are meeting the high standards of our company.
- Provide full room set-ups, including the bar, and ensure that rooms are checked and maintained throughout the service.
- Manage the bar and liquor orders, ensuring that all needs are met.
- Manage scheduling and labor costs, ensuring that we are operating within our budget.
- Handle administration duties, including invoicing and A/R, contracts, and customer service.
- Demonstrate leadership by building positive team morale and ensuring that our team is motivated and engaged.
Requirements
- Exceptional guest service skills, with the ability to provide a high level of service in a fast-paced environment.
- Attention to detail, with the ability to manage multiple variables and ensure that all details are taken care of.
- Leadership skills, with the ability to rally the team and resolve conflicts in a professional manner.
- Impromptu problem-solving skills, with the ability to think on your feet and address any issues that may arise.
- Exceptional communication skills, with the ability to provide leadership to staff and manage guests.
- High stamina, with the ability to work in a fast-paced environment for extended periods of time.
- Desire and ability to earn the respect of your team, with the ability to build positive relationships and lead by example.
About Us
Denny's Canada is a leading hospitality company that is committed to providing exceptional dining experiences to our guests. We are a rapidly expanding company that is seeking talented and motivated individuals to join our team. As a Banquet Server, you will have the opportunity to work in a dynamic and fast-paced environment, where you will be challenged to provide exceptional service and ensure that our guests have an unforgettable experience.
What We Offer
- A competitive salary and benefits package.
- Opportunities for career advancement and professional growth.
- A dynamic and supportive work environment.
- The chance to work with a leading hospitality company that is committed to excellence.