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Senior Systems Administration Lead
1 month ago
Job Summary
The Team Lead, Systems Administration is responsible for the day-to-day management and administration of BC Children's Research's enterprise server infrastructure and related systems. This includes all file, print, application, web, messaging and database systems, as well as core infrastructure applications and functions such as networking equipment, storage, backup and virtualized VMware environment.
Key Responsibilities
- Provides leadership, guidance and supervision of staff using effective leadership techniques coaching, mentoring, and skills and leadership development.
- Provides work direction to assigned staff including monitoring requests received and distribution of work ensuring response times and other performance targets are met in accordance with established guidelines; assists staff with unresolved issues; referring unresolved problems to the Director.
- Coaches team members and determines related orientation and training needs through methods such as discussing individual and team goals, clarifying requirements and discussing progress. Gathers information regarding performance issues and determines what to forward to Director for consideration.
- Leads and coordinates work assignments and ensures appropriate staff coverage by developing and maintaining a staffing schedule, organizing work flows and re-prioritizing work according to changing demands.
- Responsible for the procurement of research related IT Infrastructure equipment purchased both with grant and operating funds; ensures purchases are aligned with PHSA and Funder policy and works to secure most competitive pricing.
- Provides specialized technical expertise to BC Children's scientific programs in all aspects of IT infrastructure and operating systems including, server design, installation, web, database, security and storage environments. Implements solutions that promote the integration of technologies based on industry standards, research direction and requirements of funder.
- Provides specialized technical expertise and support in all aspects of organization-wide infrastructure and operating systems including file and print, web, database, messaging, anti-virus, storage environments. Implements solutions that promote the integration of technologies based on industry standards.
- Coordinates and implements system upgrades and system tuning to ensure maximum performance, security and stability of servers, including capacity planning (storage, processor, memory, bandwidth, etc.) for current and anticipated loads in response to policy, client requirements or technology related to server systems.
- Documents technical support procedures, for such areas as hardware/software installation and testing, and ensures system documentation is developed and maintained, including backup schedules and disaster recovery planning. Develops and communicates plans for planned downtime. Provides after hour support related to server hardware and applications.
- Takes part in major problem reviews with other members of IT department and makes suggestions for network, services availability and performance improvements; participates in change management, evaluation and planning processes as a part of Change Advisory Board; suggests workflows and procedures used by Systems Administrators.
- Maintains close communications with the Team Lead, Service Desk and Team Lead, Programming. Liaises with other information systems groups by networking to ensure awareness of new developments within the research community and industry, exchanging information and maintaining currency. Participates in projects and meetings on an ad hoc basis, as required.
- Maintains close communications with counterparts at Partner Universities and external vendors
- Leads and supervises the technical delivery of projects undertaken by staff, ensuring effective use of technical resources.
- Provides technical consulting related to the acquisition of new systems and standards or the implementation of new applications on existing systems. Prepares technical whitepapers and develops business cases that assist decision making processes. Installs, configures, tests and maintains hardware and software in support of approved projects.
- Maintains an awareness of current information system trends and issues through literature review, contact with peers at other organizations and attendance at seminars, workshops and educational programs.
What We Offer
Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That's why we're focused on your care too – offering health, wellness, development programs to support you – at work and at home.
- Join one of BC's largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
- Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San'yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
- Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
- Annual statutory holidays (13) with generous vacation entitlement and accruement.
- PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
- Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.
As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.
About PHSA
The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose.
Learn more about PHSA and our programs:
PHSA is committed to equity in our hiring and employment practices. With learning and compassion, we are addressing existing inequities and barriers throughout our systems. PHSA is seeking to create a diverse workforce and to establish an inclusive and culturally safe environment. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and/or persistently marginalized groups identified under the Human Rights Code.
One of PHSA's North Star priorities is to eradicate Indigenous-specific racism, which includes dismantling barriers to health care employment at every level. We welcome Indigenous individuals to apply and/or contact the Sanya'kula Team (Indigenous Recruitment & Employee Experience) for support at.
Indigenous-specific anti-racism initiatives are rooted in addressing the unique forms of discrimination, historical and ongoing injustices, and marginalization faced by Indigenous peoples. These initiatives align with an Indigenous rights-based approach, recognizing the inherent rights and self-determination of Indigenous communities. PHSA must uphold legislative obligations and provincial commitments found in the foundational documents such as including Truth & Reconciliation Commission's Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study.
