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Toronto, Ontario, Canada Hootsuite Inc. Full timeDrive Innovation and Growth as a Technical Product Director at Hootsuite Inc.We're seeking a seasoned Technical Product Director to join our Channel Integrations team and spearhead the development and implementation of API integrations with social media networks. As a key member of our team, you'll play a pivotal role in shaping our technical roadmap,...
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Technical Product Director
2 months ago
Toronto, Ontario, Canada Hootsuite Inc. Full timeTechnical Product DirectorWe're seeking a seasoned Technical Product Director to drive the strategy, development, and implementation of API integrations with social media networks. This role demands a unique blend of technical expertise, strategic thinking, and leadership.Key Responsibilities:Develop and communicate a clear vision for Social Network API...
Technical Product Director
2 months ago
We're seeking a seasoned Technical Product Director to drive the strategy, development, and implementation of API integrations with social media networks. This role demands a blend of technical expertise, strategic thinking, and leadership.
Key Responsibilities:- Collaborate with cross-functional teams to prioritize and build solutions that harness the capabilities of APIs made available by social media network partners.
- Develop and communicate a clear vision for Social Network API integration that aligns with the company's strategic objectives.
- Lead the product lifecycle for social network API integrations from concept to launch.
- Manage internal API communications and coordination, acting as the key member of the channel communications process with the Platform Infrastructure team, Publishing Platform teams, and other platform teams.
- Coordinate with external social network partners for successful integration.
- Collaborate with engineering teams to form a technical strategy for social network API integrations that aligns with and supports the company's overall business objectives.
- Work with engineering teams and product teams throughout the duration of Alpha and Beta programs to ensure seamless integration and optimal performance of social network APIs.
- Facilitate communication between internal teams and external partners, ensuring that all stakeholders are informed and aligned on project goals and timelines.
- Stay updated on industry trends and advancements in social network APIs.
- Manage multiple API integration projects, ensuring timely delivery and adherence to scope.
- Utilize Agile/Scrum methodologies to drive project success.
- Work with product, data, customer success, and sales teams to understand customer demand and feedback for certain APIs to help prioritize roadmap initiatives.
- Review Hootsuite Ideas features requests that pertain to social network APIs.
- Advise product managers and engineering teams on developer policies and terms of service.
- Prepare and execute launch plans, including training materials, documentation, and communication strategies to ensure successful product adoption.
- Monitor the performance of social network API integrations, gathering user feedback and utilizing data-driven insights to inform future development.
- Share compelling stories on how technical initiatives are critical to customer-facing releases and provide visibility into technical product initiatives to the rest of the organization.
- Share learnings and insights with other product teams to help them build highly engaging products.
- A post-secondary degree in computer science, business, and/or engineering and at least 4 years of Technical Product Management experience, or equivalent combination of education and experience, working in an environment delivering technical roadmaps using agile methodologies.
- Solid technical background with experience in various programming languages and software development.
- Technical acumen and understanding of APIs, Webhooks & Push Notifications.
- Strong understanding of the social media landscape.
- Excellent written and verbal communication skills with a demonstrated ability to present complex technical information clearly to developers, peer product managers, and senior leaders.
- Commitment to Results: consistently achieves results, demonstrating high performance, and challenging self and others.
- Problem Solving: exceptional problem-solving skills, with an ability to navigate complex technical issues, business problems, and customer pain points.
- Customer Focus: demonstrates a desire to proactively help and serve internal/external customers meet their needs.
- Process/Project Management: skilled at figuring out and managing the processes and timelines necessary to get work accomplished.
- Resilience, Tolerance for Change/Ambiguity: can effectively cope with change, finding ways to advance work and projects, even in the face of uncertainty.
- Self Development: is personally committed to, and actively works to continuously improve.
Hootsuite is a leading social media management platform that helps businesses and organizations manage their social media presence and engage with their audience. We're a fast-paced and innovative company that values collaboration, creativity, and customer satisfaction.
We offer a competitive salary and benefits package, including health insurance, dental, vision, life/disability insurance, an Employee and Family Assistance Program, and more. We also offer a generous parental leave policy, including 26 weeks of full and partially paid leave in accordance with local government regulations.
If you're a motivated and experienced Technical Product Director looking for a new challenge, we encourage you to apply for this exciting opportunity to join our team at Hootsuite Inc.
