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Store Management Leader

2 months ago

Brampton, Ontario, Canada 2647551 Ontario INC Full time
Job Overview

We are seeking a dedicated Retail Operations Supervisor to oversee our store's daily activities and ensure a high level of customer satisfaction. This role is crucial in maintaining the operational efficiency of our retail environment.

Employment Details
  • Employment Type: Permanent
  • Working Language: English
  • Work Hours: 35 to 40 hours per week
Qualifications
  • Education: Secondary (high) school graduation certificate
  • Experience: 1 year to less than 2 years in a supervisory role
Key Responsibilities
  • Supervise and mentor staff including apprentices and team members.
  • Delegate tasks to sales personnel effectively.
  • Recruit, train, and develop staff members.
  • Authorize financial transactions and manage inventory orders.
  • Handle merchandise returns and establish work schedules.
  • Engage in direct sales and prepare detailed reports on sales performance and personnel issues.
  • Address customer inquiries, complaints, and supply challenges.
  • Maintain organized inventory and oversee the activities of the team.
  • Manage payroll processes and supervise both office and volunteer staff.
Work Environment
  • Ability to work under pressure and meet tight deadlines.
  • Physical demands include handling heavy loads and standing for extended periods.
  • Requires manual dexterity and attention to detail.
Personal Attributes
  • Strong client focus and excellent communication skills.
  • Highly organized, reliable, and a dependable team player.
  • Demonstrates sound judgment and flexibility in various situations.
Inclusivity and Support

We are committed to creating a welcoming environment for all individuals, including:

  • Providing training to promote awareness for persons with disabilities.
  • Supporting newcomers and refugees through mentorship and recognition of foreign credentials.
  • Offering tailored training programs for youth and mature workers.
  • Ensuring a respectful workplace for visible minorities and veterans.