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  • Kelowna, British Columbia, Canada VCA Canada Full time

    Job Title: Veterinary Reception, Client CareWe are seeking a highly skilled and customer-focused Veterinary Reception, Client Care professional to join our team at Tri Lake Animal Hospital and Referral Centre.Key Responsibilities:Create a welcoming environment for clients and their petsManage phone calls, appointments, and email correspondenceAdmit and...

Veterinary Receptionist

2 months ago


Kelowna, British Columbia, Canada VCA Canada Full time
Veterinary Reception, Client Care

Tri Lake Animal Hospital and Referral Centre is seeking a highly skilled and customer-focused Veterinary Reception, Client Care professional to join our team.

Key Responsibilities:
  • Create a welcoming environment for clients and their pets
  • Manage phone calls, appointments, and email correspondence
  • Admit and discharge pet patients
  • Invoice and bill clients
  • Schedule appointments and maintain a clean and organized reception area
  • Provide exceptional customer service and support to clients and veterinary staff
Requirements:
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong organizational and time management skills
  • Basic computer skills and knowledge of medical office software
  • Ability to learn and adapt to new procedures and technologies
What We Offer:
  • Competitive hourly rate
  • Opportunities for career growth and development
  • Collaborative and supportive work environment
  • Generous benefits package
  • Discounts on pet care services