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Retail Store Leadership Opportunity

2 months ago

Lethbridge, Alberta, Canada Rocky Mountain Soap Company Full time
About the Role

We are seeking a highly motivated and experienced Assistant Retail Store Leader to join our team at Rocky Mountain Soap Company. As a key member of our retail team, you will be responsible for supporting the Store Leader in the day-to-day operations of our store location and leading the customer and employee experience within.

Key Responsibilities
  • Customer Service and Sales: Consistently set the example by demonstrating personal customer service and selling skills aligned with our service standards and expectations.
  • Team Leadership: Support the Store Leader in utilizing our training tools to train, develop, and actively coach and support the team to delight the customer as they experience our products.
  • Inventory Management: Ensure all inventory management processes are completed, and report quality issues timely to ensure all products on the sales floor meet our brand standards for quality and presentation.
  • Sustainability Efforts: Lead the store in all sustainability efforts and initiatives.
  • Performance Metrics: Actively lead and coach all team members to drive revenue and performance metrics.
Requirements
  • Natural Leadership: A natural leader with a growth mindset, inspired by our company's purpose, and passionate about sharing that with your team and customers.
  • Retail Experience: A passion for retail with an entrepreneurial spirit and a desire to develop your business skills.
  • Team Player: A team player with an interest in being a coach and a love for natural products.
  • Business Acumen: An ability to analyze business performance and make informed decisions to drive sales and lead your team to success.
What We Offer
  • Competitive Compensation: A competitive hourly rate, with the opportunity to earn additional monthly retail bonuses based on performance.
  • Benefits Package: Significant product discounts, quarterly allowances, subsidized group medical and dental benefits, and a generous paid annual vacation and personal days.
  • Professional Development: Access to a dedicated Rocky coach to help you optimize your potential and the opportunity to participate in Culture Club organized activities.