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Shipping and Receiving Coordinator

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Richmond Hill, Ontario, Canada Amico Full time

Key Responsibilities:

  • Receive, verify, sort, and label parts and finished products, ensuring accuracy and efficiency in the warehouse.
  • Unload, unpack, and route goods to designated storage areas, maintaining a clean and organized work environment.
  • Inspect and verify incoming goods against invoices or other documents, identifying shortages and rejecting damaged items.
  • Arrange for shipment pickups and manage inbound transportation arrangements, ensuring timely delivery and compliance.
  • Verify paperwork and online applications to match receiving documents, maintaining accurate records.

Shipping Responsibilities:

  • Identify shipping rates, request quotations, and prepare goods for shipment, including assembling crates and packing materials.
  • Determine the most efficient shipping method and prepare all necessary shipping documents, ensuring compliance with regulations.
  • Continuously improve packing techniques to ensure products arrive undamaged, reducing damage claims and improving customer satisfaction.
  • Accurately input information about shipped and received goods in the ERP system, coordinating with the Warehouse, Purchasing, and Accounting Departments.
  • Identify and pick parts necessary to fulfill other departments' shipping requests, ensuring timely delivery and customer satisfaction.
  • Communicate with internal departments, carriers, and customs officials to ensure on-time delivery and compliance, resolving any issues that may arise.
  • Verify paperwork and online applications to match shipping documents, maintaining accurate records.

Additional Duties:

  • Adhere to Standard Operating Procedures (SOPs) for the shipping and receiving process, employing best practices to maintain accuracy and efficiency.
  • Collaborate with various departments, maintaining a flexible and supportive attitude to achieve organizational goals and objectives.
  • Follow SOPs related to secondary processes, such as modifications, alterations, and adjustments of original parts, ensuring compliance and quality.
  • Pick up small packages from nearby Amico Group companies as per internal requests, maintaining a high level of customer satisfaction.
  • Serve as a backup for other members of the Materials Team as required by business needs, ensuring continuity and efficiency.
  • Maintain a clean, safe, efficient, and organized work area, adhering to company standards and regulations.
  • Perform and support additional duties and activities as assigned by managers and supervisors, demonstrating a proactive and results-focused approach.

Core Competencies and Physical Capabilities:

  • Self-Starter and Self-Motivated: Possesses a hands-on approach, excellent work ethic, dependability, and accountability, with a strong ability to work independently and collaboratively.
  • Multitasking: Detail-oriented with strong abilities in finding information and handling multiple tasks simultaneously, prioritizing tasks and meeting deadlines.
  • Communication Skills: Strong oral and written communication skills, with the ability to communicate effectively with internal departments, carriers, and customs officials.
  • Teamwork: Able to work collaboratively within a multi-disciplinary team environment, maintaining a flexible and supportive attitude to achieve organizational goals.
  • Priority Management: Effectively manages multiple priorities and meets established deadlines with a results-focused approach, prioritizing tasks and allocating resources efficiently.
  • Decision-Making: Demonstrates sound decision-making and judgment capabilities, making informed decisions that align with company objectives and policies.
  • Adaptability: Quickly adapts to changes in a fast-paced work environment, demonstrating a proactive and flexible approach to meet changing business needs.
  • Communication Aptitude: Capable of handling professional requests clearly and concisely, with courteous and effective communication both orally and in writing.
  • Physical Stamina and Strength: Ability to stand for long periods and perform repetitive bending, twisting, and lifting, with the ability to independently lift up to 50 lbs. and up to 75 lbs. with assistance.
  • Proactive Mindset: Possesses a goal-oriented mindset with a focus on achieving objectives related to shipping and receiving, actively providing suggestions for process improvements and continuous learning.

Experience and Education:

  • Minimum two years of professional experience in a shipping-receiving position, with a strong understanding of logistics and inventory management.
  • Secondary (High) School Graduation Certificate, with a strong foundation in mathematics and problem-solving skills.
  • Strong computer skills (MS Outlook, Word, and Excel), with the ability to learn and adapt to new software and systems.
  • Forklift operating experience, with a preference for Counter Balance and Narrow Aisle Reach Truck experience.