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Retail Operations Supervisor
3 months ago
Position: Assistant Store Manager - Back-End Operations
Overview:
Are you eager to advance your career in a dynamic, customer-focused environment? This role is pivotal in enhancing the customer journey by delivering optimal solutions as a reliable partner.
About Us:
At J.D. Irving, Limited, we attribute our achievements to the strong leadership within our teams. Each retail outlet has distinct requirements to effectively cater to both its clientele and workforce, and we empower our managers to oversee various facets of their operations as if they were their own.
Key Responsibilities:
- Show empathy towards customer needs and foster genuine relationships.
- Inspire and energize team members by embodying the company vision and promoting leadership at every level.
- Exhibit an entrepreneurial mindset and continuously seek innovative ways to enhance performance and implement process enhancements.
- Communicate transparently and foster an environment where others feel encouraged to do the same.
- Lead with confidence, understanding that the potential for success outweighs the fear of setbacks.
- Build connections by prioritizing people and nurturing trustworthy relationships.
Qualifications:
- A minimum of 5 years in retail management.
- Experience in warehouse and yard oversight.
- Forklift operation experience is a plus.
- Familiarity with fleet and shipping operations is advantageous.
- Knowledge of lumber and building materials is beneficial.
- Outstanding verbal and written communication skills.
- Exceptional customer service abilities.
- Proficiency in utilizing technology for project management, analysis, and problem-solving (including Microsoft Office Suite).
- A commitment to continuous improvement and a proactive approach to independent learning.
- Flexibility in scheduling to meet retail demands.
What We Provide:
- Comprehensive medical, dental, vision, and retirement benefits.
- An opportunity to express your individuality and collaborate with our creative and engaging store teams.
- Ongoing learning through a personalized development plan.
- Opportunities for growth and advancement within J.D. Irving, Limited.
- A secure and supportive work environment.
- Wellness initiatives.
- Scholarship and bursary programs.
- Employee and family assistance resources.
- Employee discounts.
