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Automotive Service Consultant

3 months ago

Regina, Saskatchewan, Canada Capital Ford Lincoln Inc. Full time

Position: Service Advisor

Company: Capital Ford Lincoln Inc.

Capital Ford Lincoln Regina is actively looking for a committed Service Advisor to enhance our operations. The Service Advisor plays a vital role in connecting our Service Technicians with valued clients, ensuring a seamless and transparent service journey.

Key Responsibilities:

  • Greet clients warmly upon their arrival
  • Evaluate vehicle needs through customer feedback, visual inspections, and test drives when necessary
  • Create comprehensive repair orders with clear cost and time estimates
  • Secure customer consent for all services rendered
  • Meet or surpass sales objectives while maintaining high levels of customer satisfaction
  • Provide outstanding customer service to build loyalty
  • Manage warranty repairs for both new and pre-owned vehicles in accordance with manufacturer protocols

At Capital Ford Lincoln Inc., we prioritize work-life balance and offer a variety of family-oriented programs, including health benefits, disability coverage, social gatherings, retirement plans, and more.

Qualifications:

  • Exhibit a positive and professional attitude
  • Comfortable engaging with a diverse clientele and team members
  • Strong communication and listening abilities
  • Dedicated to delivering exceptional customer service
  • Possess a valid Driver's License
  • Capability to set and achieve performance targets
  • Previous experience is advantageous but not essential

Become a part of Capital Ford Lincoln Inc. as we aim to be the most esteemed automotive group in North America. Our mission is to improve customers' lives through outstanding automotive solutions, service, and personnel. If you are motivated by values such as respect, transparency, care, excellence, and innovation, we invite you to consider this opportunity.

Since its inception in 1974, Capital Ford Lincoln Inc. has undergone substantial growth and continues to expand. Our workforce includes skilled service technicians, knowledgeable product specialists, and dedicated support staff across all locations.