Pharmacy Assistant

1 month ago

Ottawa, Ontario, Canada Giant Eagle Full time
Job Summary

We are seeking a highly motivated and detail-oriented Pharmacy Technician Trainee to join our team at Giant Eagle. As a Pharmacy Technician Trainee, you will play a vital role in providing exceptional patient care and supporting our pharmacy team.

Responsibilities
  • Welcome patients and provide a positive first impression by greeting them with a smile and a friendly demeanor.
  • Process prescriptions and orders in a timely and accurate manner, ensuring that patients receive their medications promptly.
  • Assist patients with finding products and merchandise, and refer questions about prescriptions and over-the-counter medications to the pharmacist.
  • Maintain a clean and organized work environment, adhering to company and government standards.
  • Collaborate with team members to ensure efficient department operations and provide excellent customer service.
  • Utilize the pharmacy computer system to complete tasks and maximize efficiency, including searching for patient profiles, determining dates of fill and pick-up, and checking on-hand counts of medications.
  • Participate in actions plans to improve outcomes, using knowledge of service and business metrics.
  • Support company initiatives and programs, and complete required training and exams.
  • Follow company, state, and federal policies, laws, and regulations, including HIPAA and Pseudoephedrine sales.
  • Finalize sales using the cash register, adhering to established procedures and point of sale policies.
  • Transcribe data from prescriptions accurately to generate custom labels for customers.
  • Assist with maintaining proper inventory levels by ordering, receiving, stocking, and rotating drugs and supplies.
  • Answer phone calls in a polite and timely manner, ensuring accurate information exchange and customer satisfaction.
  • Resolve customer questions and concerns by communicating effectively with customers and the management team.
  • File written prescriptions daily.
Requirements
  • High school diploma or equivalent required.
  • 0-6 months of experience preferred.
  • Certification or licensing in pharmacy preferred.
  • Ability to lift up to 25 pounds.
  • Age requirement: at least 18 years old.

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