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Store Operations Manager
2 months ago
Adecco Canada is seeking a highly skilled and experienced Retail Store Manager to join our team. As a key member of our operations team, you will be responsible for leading a team of retail professionals to deliver exceptional customer service and drive sales growth.
Key Responsibilities:- Customer Service: Ensure that all customers receive a high-quality shopping experience through effective training, supervision, and coaching of team members.
- Team Leadership: Lead by example and consistently deliver an excellent customer experience, while holding team members accountable for meeting sales and customer service targets.
- Store Operations: Implement and follow store policies and procedures to deliver a high-quality customer experience, while maintaining a clean and organized store environment.
- Staffing and Scheduling: Ensure that the store is appropriately staffed through effective planning and scheduling, while meeting store budget and customer needs.
- Training and Development: Coach and encourage team members in learning new retail operational processes and procedures, while providing regular feedback and coaching.
- Experience: 2+ years of experience in retail sales, execution, and operations, with a proven track record of success in leading a team.
- Leadership Skills: Demonstrated supervisory, leadership, and/or managerial experience, with the ability to motivate and coach others.
- Communication Skills: Effective written and oral communication skills, with the ability to communicate complex ideas and concepts to team members and customers.
- Problem-Solving Skills: Ability to find solutions to problems and make decisions in a fast-paced environment.
