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Business Operations Analyst
2 months ago
We are seeking a highly skilled Business Analyst to join our team at Teacup Tech Systems. As a Business Analyst, you will play a critical role in the implementation and management of clinical information systems, working closely with cross-functional teams to ensure successful project outcomes.
Key Responsibilities- Lead the requirements gathering process, working with stakeholders to identify business needs and develop functional requirements.
- Facilitate workshops and meetings to ensure effective communication and collaboration among team members and stakeholders.
- Analyze use cases and workflows to identify areas for improvement and develop recommendations for process optimization.
- Develop and maintain business analysis documentation, including business cases, requirements documents, and project plans.
- Collaborate with project teams to ensure successful implementation and deployment of clinical information systems.
- Work with subject matter experts to develop and maintain knowledge of medical terminology, treatment protocols, and clinical guidelines.
- Develop and maintain expertise in project management tools, methodologies, and best practices.
- Provide technical and business expertise to support the development and implementation of clinical information systems.
- University or Community College Degree in Healthcare, Business Administration, Information Technology, or equivalent combination of education and experience.
- Demonstrated experience as a Business Analyst (or equivalent) responsible for requirements gathering, workshop facilitation, use case analysis, workflow design, business process analysis, detailed design activities, and developing business analysis documentation.
- Demonstrated experience and understanding of medical terminology, treatment protocols, and clinical guidelines.
- Leadership experience on clinical information solution implementation project(s) leading teams through all phases of the System Development Life Cycle (design, build, test, deploy).
- Demonstrated experience working with a high level of self-direction, strong interpersonal skills, and the ability to confidently engage and collaborate with project team members, subject matter experts, and stakeholders at all levels.
- Demonstrated experience working with multiple stakeholders and leading teams supporting more than one project stream/activity at a time.
- Experience as a regulated health care provider with experience in the use or development of order and order sets in an operational role.
- Knowledge of Microsoft Office 365 suite (Excel, Word, PowerPoint, Visio, Outlook, Teams) in the work environment.
- Knowledge of the JIRA platform for issue and project task management.
- Verbal and written communication, facilitation, and presentation skills in both French and English is strongly preferred.
- Previous experience working within public health authorities, showcasing a strong understanding of the public healthcare landscape, policies, and practices.
- A dynamic and collaborative work environment.
- Opportunities for professional growth and development.
- A competitive salary and benefits package.
- The chance to work on challenging and rewarding projects that make a real difference in the lives of patients and healthcare professionals.
