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Operations Manager
2 months ago
We are seeking a highly skilled and experienced Operations Manager to join our team at Sephora. As a key member of our operations team, you will be responsible for leading the day-to-day operations of our store, ensuring that all processes are executed efficiently and effectively.
Key Responsibilities- Operational Excellence: Lead the operations of the store, ensuring that all processes are completed per company standard.
- Inventory Management: Manage the inventory of the store, including shipping, receiving, and returning merchandise, cycle counting, and ensuring that all processes are completed within company guidelines and timeframes.
- Visual Merchandising: Manage the merchandising concepts and on-stage visuals, ensuring that they are within company standard. Manage all in-house and/or third-party cleaning crews, ensuring that they are adhering to agreed-upon standards by providing feedback, coaching, and escalation as necessary.
- Supply Management: Manage the process of maintaining appropriate budget and quantity of supplies, testers, and samples for the store.
- Performance Assessment & Development: Participate in the management of all performance management situations for the operations team, ensuring timely feedback for improvement is delivered and followed up on as necessary.
- Passionate about Clients: Regularly act as the Manager on Duty within the store, engaging with Beauty Advisors and clients on the sales floor whenever possible.
- Develop Budget Strategies: Be seen as the expert by demonstrating a strong understanding of the store's sales performance, staffing, and payroll, as well as all other controllable expenses within the store.
- You have one to three years of experience in a similar role at a similar volume store or equivalent internal experience.
- You have a proven ability to influence peers and provide feedback.
- You can demonstrate strong store operations skills.
- You have demonstrated effective time management and problem-solving skills.
We are a leading beauty retailer, dedicated to providing our customers with an exceptional shopping experience. We offer a dynamic and supportive work environment, with opportunities for career growth and development. As a member of our team, you will have access to comprehensive training and development programs, as well as a competitive compensation and benefits package.
We are committed to creating a diverse and inclusive workplace, where everyone feels valued and respected. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
