Solution Architect

5 hours ago

Mississauga, Ontario, Canada 1200 Merge Healthcare Solutions Inc. (US) Full time
Job Title: Solution Architect

At 1200 Merge Healthcare Solutions Inc. (US), we are seeking a highly skilled Solution Architect to join our team. As a key member of our Professional Services team, you will be responsible for leading the technical and design workflow for our Watson Health Imaging (WHI) solutions.

Key Responsibilities:
  • Manage department objectives and projects to meet team and company goals, ensuring customer satisfaction and revenue growth.
  • Handle the technical side of Project Charter reviews and own the technical component of Work Breakdown Structures (WBS) for projects.
  • Assist Project Managers with deliverable schedules, task sequences, and milestones.
  • Work closely with Resource and Project Managers on assigned tasks, including assignment, scheduling, execution, and monitoring of WHI product implementations.
  • Own the Change Control process for technical issues and provide technical mentorship to Professional Services staff.
  • Represent the Professional Services team in Program Management discussions and serve as a point of contact for Sales with technical concerns.
  • Develop and implement successful solution testing processes, creating solution test plans with Subject Matter Experts.
  • Standardize Best Practices around workflow and third-party integrations.
  • Assist with and own signoff on Pre Go-Live checklists for all solutions.
Requirements:
  • SME on one or more core WHI solutions.
  • Five (5) years of Healthcare IT experience.
  • Strong background in Microsoft, DICOM, HL-7, and health science informatics.
  • Strong background with Visio and Sharepoint.
  • Ability to mentor and lead a specialized technical team.
  • Strong written and verbal communication skills.
  • A valid driver's license and safe driving record is required.
Education Requirements:
  • Bachelor's degree or equivalent work experience is required.
Work Environment:
  • Office or Remote Home-Based Work Environment.
  • Travel: 25%.

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