Assistant Manager

4 weeks ago


Edmonton, Alberta, Canada Golden Furniture Full time
Job Title: Assistant Manager

We are seeking an experienced Assistant Manager to join our team at Golden Furniture. As an Assistant Manager, you will play a key role in supporting the Manager in the day-to-day operations of the store, ensuring that our customers receive exceptional service and that our sales and customer satisfaction goals are met.

Key Responsibilities:
  • Staff Management: Assist the Manager in supervising and motivating a team of sales associates to achieve sales and customer satisfaction goals.
  • Merchandise and Services: Work with the Manager to determine the merchandise and services to be sold, and to implement price and credit policies.
  • Marketing Strategies: Assist in developing and implementing marketing strategies to attract and retain customers.
  • Operations: Assist the Manager in planning, organizing, directing, controlling, and evaluating daily operations, including budgeting and monitoring revenues and expenses.
  • Customer Service: Provide exceptional customer service, responding to customer requests, complaints, and supply shortages.
  • Recruitment and Training: Assist in recruiting, hiring, and supervising staff and/or volunteers, and providing training and development opportunities.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a retail or customer service environment.
  • Support for Diversity and Inclusion: Offers mentorship, coaching, and/or networking opportunities for persons with disabilities, newcomers and refugees, youth, Veterans, Indigenous people, and visible minorities.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.


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