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Shift Manager

2 months ago

NotreDamedesPrairies, Canada Tim Hortons Full time
Job Summary

We are seeking a highly skilled Shift Manager to join our team at Tim Hortons. As a Shift Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our high standards of quality and customer service are met.

Key Responsibilities
  • Supervise and Coordinate Staff: Lead and motivate a team of staff members to ensure that they are working efficiently and effectively to meet customer needs.
  • Train and Develop Staff: Provide on-the-job training and coaching to staff members to help them develop their skills and knowledge.
  • Quality Control: Ensure that all food and beverages meet our high standards of quality and presentation.
  • Inventory Management: Maintain accurate records of inventory, supplies, and equipment to ensure that we are operating efficiently and effectively.
  • Customer Service: Provide exceptional customer service to our guests, responding to their needs and concerns in a timely and professional manner.
Requirements
  • Education: Secondary (high) school graduation certificate or equivalent.
  • Experience: Previous experience in a fast-paced food service environment, with a focus on customer service and team leadership.
  • Certifications: Possess any required certifications, such as food safety or first aid.
Work Environment

As a Shift Manager at Tim Hortons, you will work in a fast-paced environment with a focus on customer service and team leadership. You will be required to stand for extended periods and work under pressure to meet customer needs.

Benefits
  • Night Shift Premium: Receive a premium for working night shifts.
  • Free Parking: Enjoy free parking at our restaurant.