Business Transformation Specialist

2 months ago

Toronto, Ontario, Canada CHUBB Full time

**Transforming Property and Casualty Insurance with AI-Enabled Solutions**

At Chubb, we are seeking a highly skilled Business Architect to join our New Frontiers team. As a key member of our team, you will play a critical role in implementing state-of-the-art, AI-enabled digital solutions to transform our Property and Casualty (P&C) insurance globally.

**Key Responsibilities:**

  • Lead discovery sessions with stakeholders from business units, operations, and IT teams to analyze current workflows and develop net-new underwriting solutions.
  • Collaborate with product owners, underwriting business units, and solution architects to design target state processes and user journeys enabled by a spectrum of AI capabilities.
  • Document business requirements, epics, and user stories in alignment with the product vision and roadmap.
  • Coordinate with business users to publish and sign off on the business requirements, manage and prioritize changes based on business need.
  • Create presentations, research reports to highlight key insights to be presented to stakeholders, allowing them to make informed decisions.
  • Create and review test cases, and coordinate with business stakeholders, end users for user acceptance.
  • Support the development lifecycle from project inception to user acceptance and deployment.
  • Partner with business users to ensure developed solutions are fully aligned with business needs.
  • **Experience in P&C insurance underwriting is a major asset. Claims or operations may also be considered.**
  • A minimum of 5 years of relevant professional experience.
  • Bachelor's degree in a relevant discipline is preferred.
  • Insurance certifications from the Insurance Institute of Canada is preferred (CIP).
  • Creative thinker with skills in conceptualizing new product features, defining product roadmaps, developing business cases and proposals for solutions built on digital technologies.
  • Ability to work with cross-functional global and local teams for various projects across varying time zones as required.
  • Ability to deliver efficient and creative solutions in an incredibly fast-paced environment with limited resources and minimal supervision.
  • Top-notch communication, interpersonal, and analytical skills.

**At Chubb, we are committed to providing equal employment opportunities to all employees and applicants.**

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