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Director, EV Engagement and Operations
2 months ago
Job Title: Director, EV Engagement and Operations
Job Summary:
We are seeking a highly skilled and experienced Director, EV Engagement and Operations to join our team at CEI Fleet Collision and Safety. As a key member of our organization, you will play a critical role in supporting our clients in accelerating their decarbonization journey by effectively utilizing our top-notch products and services.
Key Responsibilities:
- Partner with clients to understand their current and future electrification needs and goals, while working to shape their thinking around their own electrification strategy.
- Develop a scalable, tiered playbook to support clients from early engagements to scaled implementation of zero-emission vehicles and related services.
- Manage pipeline and prioritization, engaging with key commercial stakeholders to define and manage engagement plans.
- Support the execution of any rollout/projection plans related to client adoption.
- Ensure that scalability of operations, availability of products and services are consistent to meet client needs/demands.
- Escalate challenges appropriately and proactively engage with clients and leadership to ensure transparency of performance and issue management/resolution.
Requirements:
- BA/BSc in Marketing, Business, or Engineering Sciences or another similar field of advanced study; MBA preferred with at least 10+ years of work experience.
- Minimum 5 years' experience in project and/or program management, including successful program launch or integration, on-going achievement of program objectives and deliverables.
- Minimum 3 years' experience in people management; experience leading in a matrix organization and demonstrated ability in influence management and collaborating within multiple levels across an organization.
- In-depth knowledge of and experience in project management, proficiency in tools and software to organize tasks, track project schedules, milestones, and critical path issues, develop metrics and customized reports.
- Lean and/or Six Sigma certification at a Black Belt level or higher and demonstrated track-record of continuous improvement.
- Proficiency in MS Office (Word, PowerPoint, Excel, Outlook) General comfort level with emerging technologies.
Desired/Preferred Qualifications:
- 10+ years of experience in large account service management with a focus in Electrification, Charging infrastructure, Fleet Management, or other similar industries.
- Strong familiarity with project management tools, practices, and techniques; Project Management Professional (PMP) certification preferred.
- BA/BSc in Business or Engineering Sciences or another similar field of advanced study; MBA preferred with at least 10+ years of work experience.
- Seasoned people leader with at least 5 years experience in direct people leadership in a matrix organization and demonstrated ability in influence management and collaborating within.
- Strong process improvement skills and demonstrated ability to influence and optimize processes to drive business synergies and productivity.
- Proficiency in MS Office (Word, PowerPoint, Excel, Outlook) General comfort level with emerging technologies.
Knowledge and Competencies:
- Proven business acumen, analytical, and strategic problem-solving capabilities with an emphasis in EV, battery technology, or electrical infrastructure highly desired.
- Strength in facilitation, change management, and influence skills.
- Experience engaging/managing/consulting multiple key stakeholders with demonstrated hands-on delivery approach.
- Excellent understanding of the organization's goals and objectives.
- Excellent written, oral, and interpersonal communication skills.
- Highly self-motivated and directed, with keen attention to detail.
What We Offer:
- A culture of innovation, empowerment, decision-making, and accountability.
- Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness.
- Additional benefits and amenities, including paid time-off programs (vacation, sick leave, and holidays).
