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Retail Operations Supervisor

2 months ago


Burlington, Ontario, Canada CIRCLE K Full time
Position Overview

The Retail Operations Supervisor plays a crucial role in overseeing the daily activities of our retail store, ensuring a seamless shopping experience for customers.

Educational Requirements
  • No formal degree, certificate, or diploma is required.
Work Environment

This position is set within a retail business environment, characterized by a dynamic and fast-paced atmosphere.

Key Responsibilities
  • Delegate tasks to sales associates to optimize store operations.
  • Authorize payment transactions and manage merchandise returns.
  • Develop and implement work schedules for staff.
  • Engage in the sale of products to customers.
  • Compile and analyze reports related to sales performance, inventory management, and personnel issues.
  • Address and resolve customer inquiries, complaints, and supply challenges.
  • Maintain organized inventory systems.
  • Supervise and coordinate the activities of a team of 3-4 employees.
Supervisory Responsibilities

Responsible for leading a small team, ensuring effective collaboration and productivity.

Work Conditions
  • Ability to thrive in a fast-paced environment.
  • Capable of working under pressure while maintaining attention to detail.
  • Flexibility to engage in various physical activities, including sitting, standing, and walking.
Personal Attributes
  • Strong client focus and customer service orientation.
  • Highly organized with a reliable work ethic.
  • A true team player who fosters a collaborative work environment.
Experience Requirements
  • Minimum of 1 year to less than 2 years of relevant experience.
  • This is a permanent position.
  • Work language is English.
  • Standard working hours are 40 hours per week.