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Retail Operations Supervisor
2 months ago
The Retail Operations Supervisor plays a crucial role in overseeing the daily activities of our retail store, ensuring a seamless shopping experience for customers.
Educational Requirements- No formal degree, certificate, or diploma is required.
This position is set within a retail business environment, characterized by a dynamic and fast-paced atmosphere.
Key Responsibilities- Delegate tasks to sales associates to optimize store operations.
- Authorize payment transactions and manage merchandise returns.
- Develop and implement work schedules for staff.
- Engage in the sale of products to customers.
- Compile and analyze reports related to sales performance, inventory management, and personnel issues.
- Address and resolve customer inquiries, complaints, and supply challenges.
- Maintain organized inventory systems.
- Supervise and coordinate the activities of a team of 3-4 employees.
Responsible for leading a small team, ensuring effective collaboration and productivity.
Work Conditions- Ability to thrive in a fast-paced environment.
- Capable of working under pressure while maintaining attention to detail.
- Flexibility to engage in various physical activities, including sitting, standing, and walking.
- Strong client focus and customer service orientation.
- Highly organized with a reliable work ethic.
- A true team player who fosters a collaborative work environment.
- Minimum of 1 year to less than 2 years of relevant experience.
- This is a permanent position.
- Work language is English.
- Standard working hours are 40 hours per week.