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Customer Service Representative

2 months ago

Orillia, Ontario, Canada Food Basics Full time

Job Summary

We are seeking a highly motivated and customer-focused individual to join our Front End team at Food Basics. As a Front End Clerk, you will play a vital role in providing exceptional customer service and ensuring a seamless shopping experience for our customers.

Key Responsibilities

  • Provide excellent customer service, responding to customer inquiries and resolving issues in a professional and courteous manner.
  • Operate a cash register, process transactions, and handle customer payments accurately and efficiently.
  • Maintain a clean and organized store environment, adhering to company standards and guidelines.
  • Work collaboratively with colleagues to achieve sales goals and meet customer needs.
  • Participate in visual merchandising and inventory management to ensure a visually appealing store environment.

Requirements

  • Customer service driven with a strong focus on providing excellent customer experiences.
  • Strong communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
  • Retail experience considered an asset, with a basic level of numeracy skills and attention to detail.
  • Able to stand for extended periods and work flexible shifts, including nights and weekends.

What We Offer

  • A competitive hourly rate and opportunities for advancement within the company.
  • A dynamic and supportive work environment, with ongoing training and development opportunities.
  • A comprehensive benefits package, including health and dental benefits, and a 401(k) plan.