Pharmacy Director

We are seeking a highly skilled and experienced Pharmacy Manager to join our team at Shoppers Drug Mart / Pharmaprix. As a key member of our pharmacy team, you will be responsible for managing the daily operations of our pharmacy, providing exceptional customer service, and ensuring the accuracy and appropriateness of all prescriptions dispensed.

• Customer Service: Provide consultation on prescriptions and over-the-counter/behind-the-counter products to all customers approaching the pharmacy.
• Regulatory Compliance: Practice within federal/provincial, regulatory/legal requirements and ensure all privacy requirements are met, including customer confidentiality and consent management.
• Prescription Management: Ensure accuracy and appropriateness of all prescriptions dispensed and communicate with other health care professionals within the circle of care to provide customer care.
• Inventory Management: Control access to the dispensary with respect to inventory and patient confidentiality, review and maintain Workflow Queues on a daily basis, and oversee current stock levels and medication orders from wholesaler.
• Documentation and Reporting: Ensure all requirements for documentation and control of substances under the Controlled Drugs and Substances Act and Regulations are met and reporting to regulatory bodies.

• Leadership and Management: Plan, coordinate and delegate assignments and provide coaching to Pharmacy colleagues.
• Business Acumen: Proven ability to drive and build the business, lead by example and support enterprise programs.
• Customer Relations: Commitment to providing exceptional customer service and superior customer relations skills.
• Problem-Solving: Strong problem-solving skills including experience formulating and executing action plans.
• Health and Safety: Ensure all Health & Safety procedures are followed to provide a healthy and safe work environment.

• Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand.
• Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online learning through Academy.
• Take ownership of your work and find more ways to care about your patients, co-workers, customers and community.
• Associate Owners in the Shoppers Drug Mart network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation's evolving diversity in the products they sell, the people they hire, and the culture they create in their stores.
• Accommodation is available upon request for applicants and colleagues with disabilities.