Retail Sales Team Leader

2 months ago

Fredericton, New Brunswick, Canada AEO Full time

About the Role

We are seeking a highly motivated and experienced Retail Sales Team Leader to join our team at AEO. As a key member of our store leadership team, you will be responsible for driving sales, leading a team of sales associates, and ensuring exceptional customer service.

Key Responsibilities

  • Sales and Revenue Growth
    • Develop and implement strategies to drive sales and revenue growth in the store
    • Monitor and analyze sales data to identify trends and areas for improvement
    • Work with the store team to achieve sales goals and objectives
  • Team Leadership
    • Lead and develop a team of sales associates to achieve sales goals and provide exceptional customer service
    • Coach and train team members to improve sales skills and customer service
    • Conduct regular performance reviews and provide feedback to team members
  • Customer Service
    • Ensure that all customers receive exceptional service and have a positive shopping experience
    • Address customer complaints and concerns in a timely and professional manner
    • Work with the store team to maintain a clean and organized store environment
  • Operational Excellence
    • Ensure that all store operations are running smoothly and efficiently
    • Monitor and maintain store inventory levels and merchandise displays
    • Work with the store team to maintain visual merchandising standards
  • Business Acumen
    • Develop and maintain a strong understanding of the retail business and industry trends
    • Stay up-to-date on company policies and procedures
    • Work with the store team to achieve business objectives and goals

Requirements

  • Previous retail management experience
  • Strong leadership and communication skills
  • Ability to work in a fast-paced environment
  • Strong analytical and problem-solving skills
  • Ability to work a flexible schedule, including evenings and weekends

What We Offer

  • A competitive salary and benefits package
  • Opportunities for career advancement and professional growth
  • A fun and dynamic work environment
  • Discounts on AEO merchandise

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