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E-Commerce Fulfillment Specialist

3 months ago

Markham, Ontario, Canada Sporting Life Full time
Sporting Life

Sporting Life stands as a premier Canadian retailer specializing in sports lifestyle products. Since its inception in 1979, our mission has been to enhance the shopping experience for our customers and their families, striving for continuous improvement every day. We pride ourselves on offering a diverse range of outdoor apparel, footwear, equipment, and accessories for individuals of all ages. Our unique blend of sport and fashion sets us apart in the industry.

Position: E-Commerce Shipping Associate

As an E-Commerce Shipping Associate, your role will be pivotal in delivering an exceptional experience to our online clientele through the efficient and accurate dispatch of their orders.

Key Responsibilities
  1. Deliver outstanding customer service by ensuring timely processing of online orders.
  2. Provide updates regarding order status, inquiries, and any issues through phone and electronic communication.
  3. Modify orders as necessary to accommodate customer requests.
  4. Investigate potential shipment delays and liaise with third-party logistics providers to resolve issues.
Qualifications
  1. A passion for fashion, sports, and maintaining an active lifestyle.
  2. A sincere commitment to customer service and ensuring customer satisfaction.
  3. Strong multitasking abilities and problem-solving skills.
Personal Attributes
  1. An enthusiasm for the great Canadian outdoors.
  2. A love for activities such as skiing, snowboarding, cycling, running, and tennis.
  3. An appreciation for the fusion of fashion and sport that defines our brand.
  4. A belief in teamwork, innovation, and collaboration with top-tier staff and vendors.
What We Offer
  1. Access to leading brands and vendors, along with training and development opportunities.
  2. Competitive salary and benefits.
  3. Exclusive product discounts.
  4. Opportunities for professional growth and advancement.
Sporting Life is #unlikeanystoreintheworld

Sporting Life Inc. is an equal opportunity employer, dedicated to providing accommodations for individuals with disabilities. In accordance with the Accessibility for Ontarians with Disabilities Act, please inform the Human Resources team of any accommodations needed to ensure equitable access throughout the recruitment process.
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