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Cloud Operations Specialist
2 months ago
About the Role:
We are seeking a highly skilled Cloud Operations Specialist to join our team at Softchoice. As a Cloud Operations Specialist, you will be responsible for supporting the administrative functions of our AWS leads and opportunity operations.
Key Responsibilities:
- Coordinate and schedule sales and technical resources to support partner and customer engagements.
- Provide consistent communication to AWS partners and internal stakeholders.
- Maintain accurate and updated information across all necessary systems.
- Drive operational efficiencies in AWS lead process.
- Collaborate with supporting teams on customer engagement and opportunities.
- Track and monitor progress of AWS leads from start to end.
Requirements:
- 1+ year of administrative, sales, or operations experience.
- Strong communication skills and experience dealing with multiple stakeholders.
- A customer-first mentality and problem-solving skills.
- Detailed-oriented mind with focus on maintaining accurate information.
- Comfortable with administrative functions and data entry, Microsoft Excel, Salesforce, and/or PowerBI.
- Strong organizational skills and attention to detail.
- AWS Cloud Practitioner Certification (recommended).
About Softchoice:
We are a software-focused IT solutions and services provider that equips organizations to be agile and innovative. We offer hybrid and remote working opportunities, comprehensive benefits, and opportunities for career growth. We are recognized as a Best Workplace in Canada and have been certified as a Great Place to Work in the United States.
Equal Opportunity Employer:
We are an equal opportunity employer committed to diversity, inclusion, and belonging. We welcome applications from diverse candidates and are committed to creating an inclusive work environment.
