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Retail Store Manager

2 months ago


Toronto, Ontario, Canada Pet Valu Full time
About the Role

We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at Pet Valu. As a key member of our store management team, you will be responsible for overseeing the daily operations of our store, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Staff Supervision: Supervise and manage a team of sales associates, providing guidance and support to ensure they meet sales targets and provide excellent customer service.
  • Sales Floor Management: Oversee the sales floor, ensuring that it is well-organized, visually appealing, and meets company standards.
  • Inventory Management: Manage inventory levels, including ordering and receiving stock, to ensure that the store is well-stocked and that sales targets are met.
  • Customer Service: Provide exceptional customer service, responding to customer inquiries and resolving any issues that may arise.
  • Reporting and Analysis: Prepare and submit regular reports on sales, inventory, and customer service, providing insights and recommendations for improvement.
Requirements
  • Education: Secondary (high) school graduation certificate
  • Experience: 1 year to less than 2 years of retail management experience
  • Language: English
  • Work Hours: 40 hours per week