Service Advisor

1 month ago


Barrie, Ontario, Canada The 401 Group of Companies Full time
Job Title: Service Advisor

We are seeking a skilled Service Advisor to join our team at The 401 Group of Companies. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and support.

Key Responsibilities:
  • Assess customer needs by listening to their vehicle's symptoms and conducting thorough inspections.
  • Verify warranty and service contract coverage to provide accurate estimates and explanations.
  • Develop estimates by calculating costs, including materials, supplies, and labor.
  • Prepare repair orders by documenting symptoms, problems, and required repairs.
  • Maintain customer rapport by explaining estimates, answering questions, and arranging transportation.
  • Update job knowledge by participating in educational opportunities and reading manufacturers' publications.
Requirements:
  • Excellent customer service skills.
  • Minimum - years of experience in a customer service role.
  • Auto experience considered an asset.
  • Valid G Drivers License.
  • Able to work flexible hours within our business hours.
Why Work for Us?
  • The 401 Group of Companies is a privately owned and % Canadian company.
  • We offer state-of-the-art facilities, a high-energy work environment, and opportunities for career growth and advancement.
  • We prioritize employee well-being and offer health and wellness benefits, employee referral bonuses, and employee pricing on parts and services.

The 401 Group of Companies is a leading provider of automotive, recreational vehicle, powersport, and marine products and services. We are committed to providing exceptional customer service and support to our customers. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.


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