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Helpdesk Senior Manager
2 months ago
We are seeking a highly skilled Helpdesk Senior Manager to join our team in a leadership capacity. As a key member of our organization, you will be responsible for providing strategic guidance and oversight to a team of operational professionals.
Key Responsibilities- Provide direct supervision and guidance to a team of operational professionals, ensuring they have the necessary resources and support to excel in their roles.
- Develop and implement operational strategies to improve business processes and client service delivery.
- Collaborate with cross-functional teams to drive results and improve overall business performance.
- Manage and analyze data to inform business decisions and drive continuous improvement.
- Develop and maintain relationships with key stakeholders, including clients and internal teams.
NTT DATA Services is a leading IT and business services company, providing innovative solutions to clients across the globe. As a trusted partner, we help clients transform their businesses through technology and business consulting, industry and digital solutions, applications development and management, and more.
What We Offer- A dynamic and inclusive work environment that values diversity and innovation.
- Opportunities for professional growth and development, including training and mentorship programs.
- A competitive compensation and benefits package, including health insurance, retirement plans, and paid time off.
- A collaborative and supportive team environment that fosters open communication and teamwork.
