Cargo Operations Agent

23 hours ago

Montreal, Quebec, Canada Menzies Aviation Full time

Job Summary

Menzies Aviation is seeking a highly organized and detail-oriented Cargo Office Agent to join our team. As a key member of our cargo operations team, you will be responsible for ensuring the smooth and efficient handling of air cargo shipments.

Key Responsibilities

  • Examine manifests, bills of lading, and air waybills to determine work procedures for accepting or releasing cargo.
  • Compile documents and data entry functions for import or export cargo shipments.
  • Read and interpret aircraft weight and balance loading instructions, hazardous material identification labels, aircraft loading manifests, and cargo routing familiarization.
  • Expedites shipment of cargo from Warehouse and assists customers in tracking their shipments.
  • Notify consignee or representative concerning arrival dates of shipment, customs clearance requirements, and weight of shipment.
  • Enter transactions for billing to consignee and airline customer prior to release of freight.
  • Authorize final approval for cargo release.
  • Undertake acceptance procedures for export cargo shipments.
  • Assist customers at the front counter including pick-up and delivery requests.
  • Prepare invoices for charges, airline clients, and management regarding freight movements.
  • Work with CBSA, Transport Canada, and other governmental agencies to clear shipments.
  • Meet flights in order to exchange documents as required.
  • Recognize dangerous goods upon receiving.
  • Complete mandatory security and other training as required.
  • Must drive and have a driver's license, be available 7 days a week, including holidays, and must know French.
  • Other duties as assigned.

Requirements

  • Must be at least 18 years of age.
  • Must have high school diploma, GED, or equivalent work experience.
  • Must be able to speak, read, and write in English & French proficiently.
  • Capable of repeating repetitive tasks.
  • Must be flexible and available to work all shifts, including weekends and holidays.
  • Must be able to obtain and hold all required security clearances and pass a Transport Canada background check.
  • Valid driver's license with no violations over the past 5 years.
  • Familiarity with or ability to learn how to work within an IT cargo system environment.
  • Proficient in MS Office.

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