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Athletic Club Team Lead

2 months ago


Markham, Ontario, Canada 2582048 Ontario Inc. Full time
Job Summary

We are seeking a highly organized and experienced Supervisor to join our team at 2582048 Ontario Inc. as a key member of our athletic club operations. The successful candidate will be responsible for overseeing the day-to-day operations of the club, ensuring a high level of customer satisfaction, and maintaining a safe and healthy work environment.

Key Responsibilities
  • Schedule and Coordinate Events: Plan and schedule events, programs, and activities to meet the needs of our members and guests.
  • Manage Staff and Volunteers: Supervise, coordinate, and schedule the activities of our staff and volunteers, ensuring that they have the necessary resources and support to perform their duties effectively.
  • Monitor Quality and Production: Monitor the quality and production levels of our services and products, identifying areas for improvement and implementing changes as needed.
  • Prepare Reports: Prepare and submit progress reports and other documentation as required.
  • Requisition Materials: Requisition or order materials, equipment, and supplies as needed to support the operations of the club.
  • Resolve Work Problems: Resolve work problems, provide technical advice, and recommend measures to improve productivity and product quality.
  • Supervise Equipment and Machinery: Supervise the operation of mechanical equipment and machinery, ensuring that they are properly maintained and used safely.
  • Train Staff: Train staff and volunteers in job duties, safety procedures, and company policies.
  • Supervise Office Staff: Supervise the office staff and ensure that they have the necessary resources and support to perform their duties effectively.
Work Environment

The successful candidate will work in a fast-paced environment with a combination of sitting, standing, and walking. They will be required to work under pressure and meet deadlines.

Personal Suitability
  • Client Focus: The successful candidate will have a strong client focus and be able to provide excellent customer service.
  • Communication Skills: They will have excellent oral and written communication skills and be able to communicate effectively with staff, members, and guests.
  • Organizational Skills: They will be highly organized and able to prioritize tasks and manage multiple projects simultaneously.
  • Team Player: They will be a team player and able to work collaboratively with staff and volunteers to achieve common goals.
Support for Diversity and Inclusion
  • Physical Accessibility: The club provides physical accessibility accommodations to ensure that all members and guests have equal access to our facilities and services.
  • Support for Newcomers and Refugees: We recruit and support newcomers and refugees who were displaced by conflict or natural disaster, and provide them with the necessary resources and support to succeed in their new roles.
  • Support for Indigenous People: We offer mentorship, coaching, and networking opportunities for Indigenous workers, and provide cultural competency training and awareness training to all employees to create a welcoming work environment.
  • Support for Visible Minorities: We apply hiring policies that discourage discrimination against members of visible minorities, and provide a welcoming work environment for all employees.
Work Term and Language

The work term for this position is permanent, and the primary language of work is English. The successful candidate will work 35-40 hours per week.