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Shift Manager

2 months ago

Cobourg, Ontario, Canada Daybreak Full time
About the Role

We are seeking a highly skilled Shift Manager to join our team at Daybreak. As a Shift Manager, you will be responsible for overseeing the daily operations of our food service team, ensuring that our customers receive exceptional service and high-quality food.

Key Responsibilities
  • Operations Management: Establish and implement efficient methods to meet work schedules, ensuring that our team is well-prepared to deliver excellent service.
  • Team Supervision: Supervise and coordinate the activities of our food preparation staff, providing guidance and support to ensure that our standards are met.
  • Training and Development: Train new staff members in their job duties, sanitation procedures, and safety protocols, ensuring that they are equipped to provide excellent service.
  • Inventory Management: Estimate and manage the inventory of ingredients and supplies required for meal preparation, minimizing waste and ensuring that we have the necessary resources to meet demand.
  • Quality Control: Ensure that our food and service meet the highest quality control standards, addressing any issues promptly and professionally.
  • Customer Service: Address customer complaints or concerns in a timely and courteous manner, ensuring that our customers feel valued and respected.
  • Reporting and Record-Keeping: Maintain accurate records of stock, repairs, sales, and wastage, providing regular reports to management to inform business decisions.
Personal Qualities
  • Initiative: Demonstrate a proactive approach to problem-solving and decision-making, taking initiative to improve processes and procedures.
  • Work Term: This is a permanent position, offering a stable and secure work environment.
  • Work Language: English is the primary language of communication in this role.
  • Hours: The successful candidate will work 35 hours per week, providing a healthy work-life balance.