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Restaurant Operations Manager

2 months ago


Vaughan, Ontario, Canada Symposium Café Restaurant and Lounge Full time
Job Summary

We are seeking a highly skilled and experienced Restaurant Manager to join our team at Symposium Café Restaurant and Lounge. As a key member of our management team, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Operations Management
    • Develop and implement effective operational strategies to improve efficiency and productivity
    • Monitor and control labor costs, inventory, and supplies
    • Ensure compliance with health and safety regulations and provincial/territorial liquor legislation
  • Customer Service
    • Provide exceptional customer service and ensure a positive dining experience
    • Address customer complaints and concerns in a professional and timely manner
  • Staff Management
    • Supervise and train staff to ensure they have the necessary skills and knowledge to perform their duties
    • Conduct performance reviews and provide feedback to staff
  • Marketing and Sales
    • Participate in marketing plans and implementation to drive sales growth
    • Negotiate arrangements with suppliers for food and other supplies
  • Financial Management
    • Balance cash and complete balance sheets, cash reports, and related forms
Requirements
  • Education
    • Secondary (high) school graduation certificate
  • Experience
    • 1 year to less than 2 years of experience in a restaurant management role
  • Skills
    • Excellent communication and interpersonal skills
    • Ability to multitask and work under pressure
    • Strong organizational and time management skills
    • Knowledge of MS Excel, MS Office, and point of sale systems
  • Work Environment
    • Fast-paced environment with tight deadlines
    • Repetitive tasks and attention to detail required
  • Personal Suitability
    • Accurate, client-focused, dependable, efficient, flexible, organized, reliable, and a team player
Working Conditions
  • 40 to 44 hours per week
  • Public transportation available
Language
  • English