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**Branch Manager

2 months ago

Canada National Bank Full time
About the Role

The Branch Manager is a key leadership position at National Bank, responsible for overseeing the daily operations of a branch and ensuring the team's success. As a Branch Manager, you will be responsible for supporting and developing your team members to achieve the branch's strategic objectives.

Key Responsibilities
  1. Financial Performance: Achieve the expected financial contribution target of the branch by identifying and implementing effective business development strategies.
  2. Team Development: Provide personalized coaching and training to advisors, the Client Service Manager, and the business development support team to enhance their skills and career growth.
  3. Team Management: Hire, develop, and manage the performance of your team members to ensure they meet their goals and objectives.
  4. Customer Experience: Mobilize the team to deliver exceptional customer service and ensure a superior customer experience.
  5. Compliance: Ensure that team members comply with established rules of engagement for customer segmentation, SEO, transaction execution, risk management, regulatory compliance, and branch operating procedures.
  6. Business Development: Develop a lasting relationship with customers through various activities aimed at customer acquisition and retention.
  7. Market Potential: Optimize service quality to small businesses by aligning advisor allocation with the branch's market potential.
About Your Team

As a Branch Manager at National Bank, you will be part of a dynamic team that values collaboration, innovation, and customer satisfaction. Our training programs are designed to help you master your role and achieve your career goals.

Requirements
  1. Experience: Between five and ten years of experience in management and coaching of a consulting/business development team or in business development in the financial field.
  2. Education: Diploma of College Studies (DEC) and eight to ten years of experience or Bachelor's degree related to the industry and five to seven years of experience or Master's degree and five years of experience, depending on the level of the position.
  3. Professional Designations: Be a mutual fund representative (REC) and responsible for the compliance of the administrative unit (RCUA) or become one within 3-6 months of hiring.
About Us

National Bank is a leading financial institution that values its employees and customers. We offer a range of benefits and opportunities for growth and development. Our core values of partnership, agility, and empowerment inspire us to deliver exceptional service and support to our customers.