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Assistant Manager

2 months ago

Brantford, Ontario, Canada Tim Hortons Full time

Job Overview

As a key member of the Tim Hortons team, you will play a vital role in delivering exceptional guest experiences and driving business success. We are seeking a highly motivated and experienced professional to join our team as an Assistant Manager.

Key Responsibilities

  • Empower and lead a diverse team to achieve operational excellence and deliver high-quality guest experiences.
  • Develop and implement effective strategies to drive sales growth, improve customer satisfaction, and increase team engagement.
  • Collaborate with the Restaurant Owner to set and achieve business objectives, and provide regular performance updates.
  • Recruit, train, and coach team members to ensure they have the skills and knowledge needed to succeed in their roles.
  • Monitor and analyze sales data, customer feedback, and team performance to identify areas for improvement and implement changes as needed.

Requirements

  • 3-5 years of experience in a supervisory role in a quick-service environment.
  • Proven track record of driving sales growth, improving customer satisfaction, and increasing team engagement.
  • Strong leadership and communication skills, with the ability to motivate and inspire a diverse team.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Flexibility to work a variety of shifts, including evenings, weekends, and holidays.

What We Offer

  • Competitive salary and benefits package.
  • Opportunities for career advancement and professional growth.
  • Flexible scheduling and a dynamic work environment.
  • Employee meal discount and premium rate of pay.