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Security Officer 2

2 months ago

Chilliwack, Canada Great Canadian Entertainment Full time

Job Summary

As a Security Officer 2 at Great Canadian Entertainment, you will play a vital role in protecting our assets and providing a welcoming environment for our guests and team members. This position requires a unique blend of security expertise and customer service skills.

Key Responsibilities

  • Monitor and document internal and external violations, unsafe conditions, and potential hazards, preparing written and electronic statements as needed.
  • Enforce restricted access by unauthorized persons and observe transactions, slot drops, and chip fills.
  • Perform identification checks on guests under 30 and refer disputes to the Supervisor, Security.
  • Conduct regular patrols of the interior and exterior of the property and escort guests and team members as required.
  • Perform crowd control as directed and attend to first aid incidents.
  • Assist the Supervisor, Security with enrolling guests in the Self-Exclusion program and ensure compliance with licensing laws, health and safety, and other statutory regulations.
  • Perform other duties as assigned or directed.

Requirements

  • High School diploma or equivalent required, post-secondary education an asset.
  • Two (2) years of experience working with the public in a service role or in the service industry.
  • Excellent problem-solving and conflict resolution capabilities.
  • Previous experience or training in security an asset.
  • Occupational First Aid level 2 considered an asset.
  • Ability to successfully obtain a Responsible liquor service (SIR) and Gaming License.
  • Computer literacy in MS Office and ability to organize data with great accuracy.
  • Knowledge of privacy legislation an asset.
  • Self-motivator and ability to inspire other team members in enhancing the guest experience within the entertainment business.
  • Ability to multi-task and prioritize and follow rules, regulations, policies, and procedures at all times.
  • Must be able to work independently, without close direct supervision, and apply good judgment and discretion under pressure.

Work Environment Considerations

  • Regular casino environment, standing and walking for long periods of time, non-traditional work hours.