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Executive Housekeeping Manager

2 months ago


Port Alberni, British Columbia, Canada Hospitality Inn Hotel Full time
About the Role

We are seeking a highly skilled and experienced Executive Housekeeping Manager to join our team at Hospitality Inn Hotel. As a key member of our hotel operations team, you will be responsible for ensuring the highest standards of cleanliness and guest satisfaction.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of housekeeping supervisors and crews to ensure efficient and effective cleaning operations.
    • Provide guidance and support to housekeeping staff to ensure they have the necessary skills and knowledge to perform their duties.
  • Inventory Management
    • Manage the inventory of cleaning supplies, equipment, and uniforms to ensure that they are adequate and well-maintained.
    • Coordinate the ordering and delivery of supplies and equipment to minimize downtime and ensure continuity of operations.
  • Quality Control
    • Conduct regular inspections of guest rooms and public areas to ensure that they meet our high standards of cleanliness and quality.
    • Identify and address any issues or concerns raised by guests or staff to ensure that they are resolved promptly and efficiently.
  • Communication and Teamwork
    • Communicate effectively with housekeeping staff, other hotel departments, and external partners to ensure seamless operations and excellent guest service.
    • Work collaboratively with other hotel teams to ensure that our guests receive a consistently high level of service and satisfaction.
Requirements
  • Education and Experience
    • Secondary (high) school graduation certificate.
    • 1 year to less than 2 years of experience in a similar role.
  • Work Environment
    • Fast-paced environment with a focus on guest satisfaction and quality service.
  • Personal Qualities
    • Dependability, efficient interpersonal skills, flexibility, and a team player attitude.
Working Conditions

This is a permanent position with a 30 to 40 hour workweek. The language of work is English.