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Grocery Store Associate

2 months ago


Surrey, British Columbia, Canada Thrifty Foods Full time

About Thrifty Foods

Thrifty Foods is a leading Canadian grocery retailer committed to delivering exceptional shopping experiences and amazing food to our customers. As a proud member of the Sobeys family, we share a collective passion for excellence and community impact.

Job Summary

The Grocery Clerk is a key member of our store team, responsible for providing exceptional customer service, fostering customer loyalty, and contributing to an environment of employee and customer engagement. If you're a motivated and customer-focused individual who thrives in a fast-paced environment, we encourage you to apply.

Key Responsibilities

  • Customer Service
    • Deliver exceptional customer service, ensuring customer needs are met and exceeded.
    • Foster customer loyalty by building strong relationships and providing personalized service.
  • Inventory Management
    • Adhere to all Food Safety Protocols, Standard Operating Procedures, and Health and Safety guidelines.
    • Order, receive, and merchandise stock in accordance with company inventory control procedures.
  • Store Operations
    • Perform back shop and retail floor maintenance, ensuring a clean and presentable work area.
    • Prep customer orders and process department shrink as required.
  • Team Collaboration
    • Participate in the training of junior staff and contribute to a positive team environment.

Requirements

  • Communication Skills
    • Excellent communication skills (oral and written) to effectively interact with customers and colleagues.
  • Physical Demands
    • Ability to lift up to 20lbs, stand for long periods, and complete physical work including bending, lifting, and reaching.

What We Offer

As a valued member of our team, you'll enjoy a comprehensive Total Rewards package, including:

  • Competitive benefits package, tailored to meet your needs.
  • Access to virtual health care platform and employee and family assistance program.
  • Retirement and savings plan to help you build and add value to your savings.
  • 10% in-store discount at participating banners and access to a wide range of other discount programs.
  • Learning and development resources to fuel your professional growth.
  • Paid vacation.