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Hotel Operations Manager

1 month ago


Port Alberni, British Columbia, Canada Hospitality Inn Hotel Full time
Hotel Clerk Supervisor Job Description

Hospitality Inn Hotel is seeking a skilled Hotel Clerk Supervisor to join our team. As a key member of our hotel operations team, you will be responsible for overseeing the daily activities of our hotel staff, ensuring seamless customer service delivery, and maintaining the highest standards of hotel operations.

Key Responsibilities:
  • Leadership and Supervision: Supervise and coordinate the work of hotel staff, ensuring they meet performance expectations and adhere to company policies.
  • Customer Service: Provide exceptional customer service, responding to guest inquiries, and resolving any issues that may arise.
  • Operations Management: Oversee the maintenance of hotel facilities, equipment, and systems, ensuring they are in good working order and meet health and safety standards.
  • Staff Management: Recruit, train, and develop hotel staff, ensuring they have the necessary skills and knowledge to perform their duties effectively.
  • Inventory and Supplies: Requisition and manage hotel supplies, ensuring they are adequate and meet the needs of our guests.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a hotel or hospitality environment.
  • Language: English.
  • Work Hours: 30 to 40 hours per week.

Hospitality Inn Hotel offers a dynamic and supportive work environment, with opportunities for career growth and development. If you are a motivated and organized individual with excellent communication skills, we encourage you to apply for this exciting opportunity.